TERMS & CONDITIONS

All products sold on this site are handmade, one-of-a-kind, or individually curated.

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By placing an order, you agree to the policies outlined regarding returns, custom work, and digital products.

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Custom and made-to-order items are final sale.

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Product variations in color, texture, and material are natural and part of the integrity of handcrafted work.

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All content, imagery, designs, and written materials on this site are the intellectual property of Shelley Novotny and may not be reproduced without permission.

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Shelley Novotny is not responsible for misuse, improper care, or alterations made after purchase.

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RENTALS

Rental garments and pieces must be returned on time and in original condition.

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Late returns, damage, or excessive wear may result in additional fees.

 

WORKSHOPS & EVENTS

Cancellations made 48 hours or more before a scheduled workshop or event may receive store credit for a future session.

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Cancellations made within 48 hours are non-refundable.

 

PAYMENT

Accepted payment methods may include cash, Venmo, and PayPal.

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Payment is due in full at the time of purchase.

 

QUESTIONS

If you have questions about sizing, materials, care, or policies, please ask before purchasing.

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I want you to feel confident and informed when choosing a piece.

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Thank you for supporting small, slow-made, and intentional work.​​