TERMS & CONDITIONS

All products sold on this site are handmade, one-of-a-kind, or individually curated.

By placing an order, you agree to the policies outlined regarding returns, custom work, and digital products.

Custom and made-to-order items are final sale.

Product variations in color, texture, and material are natural and part of the integrity of handcrafted work.

All content, imagery, designs, and written materials on this site are the intellectual property of Shelley Novotny and may not be reproduced without permission.

Shelley Novotny is not responsible for misuse, improper care, or alterations made after purchase.

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RENTALS

Rental garments and pieces must be returned on time and in original condition.

Late returns, damage, or excessive wear may result in additional fees.

 

WORKSHOPS & EVENTS

Cancellations made 48 hours or more before a scheduled workshop or event may receive store credit for a future session.

Cancellations made within 48 hours are non-refundable.

 

PAYMENT

Accepted payment methods may include cash, Venmo, and PayPal.

Payment is due in full at the time of purchase.

 

QUESTIONS

If you have questions about sizing, materials, care, or policies, please ask before purchasing.

I want you to feel confident and informed when choosing a piece.

Thank you for supporting small, slow-made, and intentional work.

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